Payment policy

Accepted payment methods

We accept the payment methods shown at checkout, which may include credit and debit cards such as Visa, Mastercard, American Express, and Discover.

Depending on your order and checkout availability, we may also support digital wallets such as Apple Pay, Google Pay, and Meta Pay, as well as alternative payment methods such as PayPal, Klarna, and Afterpay.

If manual payment methods are offered for a specific order, they will be shown at checkout before you complete your purchase.

Billing terms

Payment is processed at checkout unless we clearly state another timing during the order process. In some cases, your payment method may be authorized at checkout and charged when your order is confirmed or fulfilled.

All prices are shown in USD unless otherwise noted. If you order from outside the United States, your bank or payment provider may apply currency conversion fees or exchange rates. We are not responsible for exchange-rate differences or third-party processing fees.

If a payment is declined, your order will not be completed. You can try again with a different payment method, contact your bank, or update your billing information and resubmit the order.

Security and data protection

We process cardholder information securely through trusted payment providers and do not store raw credit card numbers on our servers.

We use secure encryption protocols such as SSL/TLS to protect payment data during transmission.

For more information about how we handle personal information, please review our Privacy Policy.

Taxes and hidden fees

Sales tax, if applicable, is calculated based on the buyer’s shipping location and any relevant tax laws.

For international orders, customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country or payment provider.

We do not add hidden fees at checkout unless clearly disclosed before purchase.

Disputes, chargebacks, and refunds

Approved refunds are issued to the original payment method. Depending on your bank or card provider, it may take several business days for the refund to appear on your statement.

If you believe there is a billing issue, please contact support@coolisgadgets.com first so we can review and resolve it quickly.

We review chargebacks and disputed transactions carefully to help prevent fraud and misuse. We may request order details, shipping confirmation, or other supporting documentation when handling a dispute.

Contact

For questions about payments or billing, contact support@coolisgadgets.com.